Privacy Policy
Protecting our customers' personal data is one of our top priorities. This Privacy Policy describes how we collect, use, store, and protect the personal information of users who visit our website or make purchases through our platform.
When you browse or use our services, we may collect certain personal information, including your first and last name, shipping and billing addresses, email address, phone number, order details, and data required to process payments. Payment data is processed exclusively through secure, certified payment service providers. We do not store or retain full credit card details or complete information regarding other payment methods.
The information collected is used solely for legitimate purposes, such as order management, product shipping, customer support, purchase-related communications, service improvement, compliance with legal obligations, and—subject to user consent where required—sending promotional communications.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, disclosure, alteration, or misuse. Access to data is restricted to authorized personnel and partners who require the information to provide the requested services, subject to confidentiality obligations.
Personal data will not be sold or transferred to third parties for commercial purposes. Data may be shared only with logistics providers, couriers, payment platforms, or other entities strictly necessary for fulfilling the order, in compliance with applicable regulations. In accordance with Regulation (EU) 2016/679 (GDPR), every user has the right to request access to their personal data, the rectification of any inaccurate information, the deletion of data, the restriction of processing, the right to object to processing as provided by law, and, where applicable, data portability. Requests may be submitted to our customer service team via the contact channels indicated on the website.
We reserve the right to periodically update this Privacy Policy to reflect any legislative or operational changes. The most recent version will always be available on this page and will take effect from the date of its publication.
